Guide · Digital life

Digital accounts and access.
A clear map of everything you have online.

Your family photos are online, your bills arrive by email, your subscriptions renew on their own. These days, much of our life runs through accounts that only we know about. Here’s how to put your digital accounts in order and leave clear notes for your family, without sharing anything that should stay private.

A mother and her child hugging in an armchair, in a bright living room
Clear notesIn the right hands
The inventory

How many accounts do you really have?

Try counting them: email, online banking, photo apps, social media, streaming, online shopping, council and government services, your gym app. Most people have more than fifty. We use many of them every day; others we’ve long forgotten.

A ten-minute exercise. Write down every account that comes to mind. Then search your email for the words “welcome” and “confirm your registration”: you’ll find the ones you’d forgotten.

The four groups

Four groups of accounts, four questions

Grouping them makes everything simpler, for you and for whoever reads it later.

AccountWhat to write
Communication: email, phone, messagingWhich address you use for important things and who to contact about your phone number
Memories: online photos, social media, videosWhere the family photos are and what you’d like done with them
Money: online banking, cards, paymentsWhich banks and providers you use and who to contact, never access codes
Subscriptions: streaming, newspapers, appsWhat renews automatically, on which card, and what can be cancelled
For each account

Three details are enough

01

Where to find it

The name of the service and the email address you signed up with.

02

What you’d like done with it

Keep it, download the content, close it, let your contacts know.

03

Who to contact

Customer service, the bank, the person who helped you set it up.

Never put access codes in a shared document. The people you trust need to know what there is and who to contact, not log in on your behalf. Erabox doesn’t manage login details.

What the services offer

Some services already help you

Some platforms let you name someone you trust or decide what happens if an account stays inactive for a long time. Google, for example, offers its Inactive Account Manager. Check the settings of the services you use most and note in your map what you’ve already set up.

With Erabox

Your digital map, in the right hands

Update it whenever you open or close an account. Until it’s delivered, only you can see it.

1

Write your map

Create an Instructions capsule with the list of your accounts and your notes.

2

Choose who will receive it

Someone you trust, who will receive a personal link and a PIN.

3

Choose when

On a set date, or when your Guardian confirms the time has come.

See how it works
Frequently asked questions

Digital accounts and access: common questions

Any other questions? Write to us via Help.

Make an inventory, sort them into groups (communication, memories, money, subscriptions) and for each one write down where to find it, what you’d like done with it and who to contact.
No. It’s safer to note which accounts exist and who to contact. Each service has its own procedures for trusted contacts.
Search your email for welcome or registration confirmation messages, and check the recurring payments on your bank statement.
It depends on the service. That’s why it’s worth noting where they are and what you’d like done with them, and perhaps downloading a copy now and then.
No. Erabox keeps your notes safe and delivers them to the people you choose, at the moment you choose.
Start now

Your digital life,
in order and in good hands.

Ten minutes for the inventory. The rest, one step at a time.

Discover what Erabox is
notifications

Create something that stays.

The iPhone app is coming soon: leave us your email and we’ll let you know as soon as it’s available. On Android, you can already download it from Google Play.

No spam. Just one message when the iPhone app is available.

check_circle

You’re on the list.

We’ll let you know as soon as the iPhone app is available. Thank you for your trust.