Digital accounts and access.
A clear map of everything you have online.
Your family photos are online, your bills arrive by email, your subscriptions renew on their own. These days, much of our life runs through accounts that only we know about. Here’s how to put your digital accounts in order and leave clear notes for your family, without sharing anything that should stay private.
How many accounts do you really have?
Try counting them: email, online banking, photo apps, social media, streaming, online shopping, council and government services, your gym app. Most people have more than fifty. We use many of them every day; others we’ve long forgotten.
A ten-minute exercise. Write down every account that comes to mind. Then search your email for the words “welcome” and “confirm your registration”: you’ll find the ones you’d forgotten.
Four groups of accounts, four questions
Grouping them makes everything simpler, for you and for whoever reads it later.
Three details are enough
Where to find it
The name of the service and the email address you signed up with.
What you’d like done with it
Keep it, download the content, close it, let your contacts know.
Who to contact
Customer service, the bank, the person who helped you set it up.
Never put access codes in a shared document. The people you trust need to know what there is and who to contact, not log in on your behalf. Erabox doesn’t manage login details.
Some services already help you
Some platforms let you name someone you trust or decide what happens if an account stays inactive for a long time. Google, for example, offers its Inactive Account Manager. Check the settings of the services you use most and note in your map what you’ve already set up.
Your digital map, in the right hands
Update it whenever you open or close an account. Until it’s delivered, only you can see it.
Write your map
Create an Instructions capsule with the list of your accounts and your notes.
Choose who will receive it
Someone you trust, who will receive a personal link and a PIN.
Choose when
On a set date, or when your Guardian confirms the time has come.
Digital accounts and access: common questions
Any other questions? Write to us via Help.
Other words, for other moments
Your digital life,
in order and in good hands.
Ten minutes for the inventory. The rest, one step at a time.